NADI FAQS

According to the component supplier, there is a risk that the driver’s frontal airbag inflator in affected vehicles could allow moisture to enter the unit and degrade the airbag inflator propellant.

If this occurs, the properties of the propellant may be changed so it does not react as intended during an accident causing misdeployment of the airbag. This could cause serious injury or kill vehicle occupants.

The component supplier is also concerned that there is a risk that the defect could lead to slow deployment and not protect the driver as intended.

Customers with affected vehicles should stop driving their vehicle immediately and contact the Honda Australia Call Centre on 1800 952 272 (free call) Monday to Friday 8:30am to 6:00pm AEST.

Driver frontal airbags in vehicles that are fitted with Non-Azide Driver Inflator (NADI) airbags manufactured by Takata are affected by the recall.

Even if you have checked your vehicle before, we recommend checking it again.

The Takata inflators previously recalled globally use Phase Stabilized Ammonium Nitrate (PSAN). These inflators do not use PSAN as a propellant. The propellant in these inflators is a Non-Azide Drivers Inflator type (referred to as ‘NADI’).

The following Honda models are affected by the Takata NADI airbag inflator recall:

• 1998-2000 Honda Accord
• 1996-2000 Honda Civic 
• 1998-2000 Honda CR-V
• 2000 Honda Integra 
• 1998-2000 Honda Legend
• 1998-1999 Honda Odyssey

Honda is committed to the safety of our customers.

Each time we announce updates to our recalls, we are acting on new information that was unknown or not available at the time that each recall was initiated.

We apologise for the inconvenience, but as a company we are committed to sharing and acting upon the latest information available to us.

Customers will be notified by mail.

It is important that we have your correct contact details, please call the Honda Australia Recall Contact Centre on 1800 952 272 (free call) Monday to Friday 8:30am to 6:00pm AEST to update your details. You can also update your contact details online here.

You don’t have to wait to receive a recall letter if your vehicle is affected. You should stop driving your vehicle immediately. Please call our Honda Australia Recall Contact Centre on 1800 952 272 (free call) Monday to Friday 8:30am to 6:00pm AEST.

Honda Australia has been informed that replacement parts will be available throughout 2020. A small number of parts have already arrived in Australia and will continue to be delivered throughout the rest of the year.

Recalled vehicles will be inspected to confirm if they contain a NADI airbag inflator. If affected, the airbag inflator inside the airbag assembly will be replaced with a new replacement inflator supplied by a different manufacturer. Replacements are free to all Honda customers, and you can have your recalled airbag inflator replaced at any Authorised Honda Centre Australia wide. If a recalled vehicle is identified as not containing a Takata NADI driver airbag inflator, no further action will be taken.

To book a free tow and repair, please call our Honda Australia Recall Contact Centre on 1800 789 839 (free call) Monday to Friday 8:30am to 6:00pm AEST or contact your preferred Authorised Honda Centre. To find your nearest Honda Centre, enter your postcode on the Find a Honda Centre page.

Owners of affected vehicles should stop driving their vehicle immediately and use alternative transport. Honda will provide interim transport options for customers that require it.

Yes, you will need to make an appointment with an Authorised Honda Centre. You can call our Honda Australia Recall Contact Centre on 1800 789 839 (free call) Monday to Friday 8:30am to 6:00pm AEST to make a booking, or call your preferred Authorised Honda Centre.

Honda Australia has been informed that replacement parts will be available throughout 2020. A small number of parts have already arrived in Australia and will continue to be delivered throughout the rest of the year.

There could be some delays as we wait for parts to arrive, but owners of affected vehicles should stop driving their vehicle immediately and use alternative transport. Honda will provide interim transport options for customers that require it.

No. The replacement part is only available from Authorised Honda Centres and can only be fitted by Authorised Honda Centres. All replacements are free.

A car affected by a recalled NADI airbag inflator will be towed to Authorised Honda Centre and inspected. If a recalled vehicle is identified as containing a NADI airbag inflator it will be repaired free of charge. Honda will also provide interim transport options for customers that require it while they wait for replacement parts.

The replacement of your airbag will take approximately 2-3 hours, however when making a booking, please check with your preferred Authorised Honda Centre.

No, there is no way to know or identify the risk of rupture for any vehicle. If your vehicle is affected by an airbag inflator recall, it is important to have it repaired as soon as possible.

There is no need to take your recall letter to your appointment, we can identify your vehicle using its VIN.

When the recall commenced in January 2020, Honda Australia was informed that replacement parts were not then available. Acting on that original information, we moved as quickly as we could to protect our customers. We worked with the ACCC and determined that a buy back program was the most appropriate way to manage the recall.

Honda Australia has now been informed that replacement parts will be available throughout 2020. A small number of parts arrived in Australia in April and will continue to be delivered throughout the rest of the year.

Honda Australia apologises unreservedly to all customers affected by this situation.