With Honda Connect, you can connect to your Honda vehicle on selected models like never before. With just a couple of taps, you can turn the lights on and off, remotely lock the doors, geo-locate your car, and check your fuel level all without stepping into your car.^D48 All controlled through the innovative Honda Connect app which is available for iOS and Android.

Yes, internet data is required for app usage, however you might need to split between phone data and vehicle data. Any internet data to/from the vehicle is included with Honda Connect, any data for the phone application will require the user’s own mobile device data.

You can download the Honda Connect app for iOS or Android.

Honda Connect is an application available on smartphones with the Android or iOS operating systems. Read more 

The Honda Connect app is available for Apple and Android smartphones.

Only Honda Connect enabled vehicles can be linked to Honda Connect.

To link your vehicle to Honda Connect and activate connected services, please contact your local Honda Centre.

If you did not request for a Honda Centre to activate connected services before you took delivery of the vehicle, you will need to take the vehicle to a Honda Centre to link the vehicle to your Honda Connect account and activate connected services.

You can use Honda Connect without linking your vehicle and activating connected services, however you will only have limited functionality of the app and will not be able to access or use any remote vehicle features available on the app.

If you have the Honda Connect application and can use remote vehicle features, then connected services are activated.

If you are not the original owner of the vehicle, then you should contact Honda Connect Customer Care or your local Honda Centre to confirm the connected vehicle activation status as soon as possible as location tracking and data collection may be turned on.

Follow the steps illustrated below:

1. Navigate to the Honda Connect Main Page
2. Navigate to the ‘Side Menu’ (top left trigram icon)
3. Select the `Wall Paper Setting’ icon
4. Select the image source to update the wallpaper (Camera, Photo Library or Saved Photos Album)
5. Trim the picture and tap ‘Done’
6. Tap ‘Submit’ to change the wallpaper

Unfortunately Honda Connect is currently only available in English in Australia.

Follow the steps illustrated below:

1. Navigate to the Honda Connect Main Page
2. Navigate to the ‘Side Menu’ (top left trigram icon)
3. Select ‘General Settings’
4. Select ‘Push Notification Setting’ to update the push notification settings on Honda Connect.

No. Your email address is the primary link with your vehicle. If you want to change your email address, you will need to create a new Honda Connect account using your new email address and contact a Honda Centre or Honda Connect Customer Care to link your vehicle to the new email address.

Follow the steps illustrated below:

1. Navigate to the Honda Connect Main Page
2. Navigate to the ‘Side Menu’ (top left trigram icon)
3. Select ‘Emergency Contact’
4. Tap ‘Edit’ to change emergency contact
5. Select ‘Relationship’ and enter their first name, last name and phone number.
6. Tap ‘Submit’ to update the emergency contact

Follow the steps illustrated below:

1. Navigate to the Honda Connect Main Page
2. Navigate to the ‘Side Menu` (top left trigram icon)
3. Select ‘Car Profile’
4. Click ‘Edit’ button
5. Tap ‘Insurance Company’ to generate a list of registered insurance companies
6. Select your insurance company from the list, or tap ‘Add’ to input your insurance company if it is not available on the list.
7. Tap ‘Submit’ to add

Follow the steps illustrated below:

1. Navigate to the Honda Connect Main Page
2. Navigate to the ‘Side Menu’ (top left trigram icon)
3. Select ‘General Settings’
4. Tap ‘PIN Setting’
5. Select ‘Turn on Touch ID/Face ID’ or ‘Change PIN’
6. Enter PIN for new/change setting
7. Tap ‘OK’ to finish setting

You can enable or disable the conditions for Geofencing mode and Speed alert. Read more

You can enable and also disable the warning system notifications. Read more 

Read more to learn how to set up a notification to alert if someone is driving out of the geofencing range setting conditions.

Read more to learn how to set up a notification to alert if someone is driving out of the speed range setting conditions.

No, the app is currently not available for Apple Watches in Australia.

1. Navigate to the Honda Connect Main Page
2. Navigate to the ‘Side Menu’ (top left trigram icon)
3. Once the menu is open select the ‘Logout’ button on the bottom of the side menu.

Simple. It’s just like any other app you can download and create an account.

If you would like to use the remote vehicle features available on the app, you will need to link your Honda Connect enabled vehicle to your account to activate connected services.^D50

You can contact a Honda Centre to link your vehicle to your account.

Users can download Honda Connect from the app store for both Android and iOS. Once you register an account with your username and password, you can start using the app.

Currently, Honda Connect is available for: Civic Hybrid 22YM and Civic Type R 23YM.^D50

Vehicle information, such as location, ignition status and battery status, takes up to 3 minutes to update if it has changed. Availability of this information is dependent on vehicle model and capability.

No. There is no integration between the Honda connect app and the Civic Type R ‘Honda LogR’ app.

To help preserve your vehicle's battery life, the TCU (Telematics Control Unit) will go into sleep mode if the vehicle has not been started in the past 7 days or the battery voltage becomes low. Once the car is turned back on Honda Connect will start working.

This feature requires you to link your Honda Connect enabled vehicle to your Honda Connect account to activate connected services. If your vehicle is then involved in a serious collision where an airbag deploys, a Honda Connect Customer Care agent will initiate a voice call to the phone number recorded on your Honda Connect account.^D59

If you answer our call, you can request that the agent assist with contacting emergency services on your behalf. If our call is not answered after 3 attempts, the agent will contact the police and provide them with your vehicle's location information.This service is available 24 hours, 7 days a week.^D60

In a road accident where your airbags are deployed or impact sensors are triggered, the Honda Connect Customer Care agent will initiate a voice call to the phone number recorded on your Honda Connect account.^D59

If you answer our call, you can request that the agent assist with contacting emergency services (ambulance, fire and/or police) on your behalf.^D60

If our call is not answered after 3 attempts, the agent will contact the police and provide them with your vehicle’s location information.

In the event of airbag deployment, a notification will get sent promptly to the Honda Connect Customer Care agent.^D59

Accident information available on the web console for the call centre:

• Customer information (name and number)
• Emergency contact information (name and number)
• Honda Roadside Assist Information
• Accident status (incident time, detection type)
• Vehicle information (VIN, Model, Colour)
• Driver and passenger seat belt status

In a road accident where your airbags are deployed or impact sensors are triggered, the Honda Connect Customer Care agent will initiate a voice call to the phone number recorded on your Honda Connect account.^D59 If our call is unanswered after 3 attempts, the agent will contact the police and provide them with the vehicle’s location information.^D60

You are responsible for the costs associated with the emergency services, unless any emergency services membership or government concession applies.

Yes, provided the airbags are deployed.^D59

Auto Collision Detection works on Telstra’s 3G/4G networks, being Australia's largest mobile network. While this coverage is extensive, there may be situations where mobile signal is weak or unavailable, e.g. underground carpark or remote locations.

If the airbags are deployed but we do not receive the notification (for example where there is no coverage), the in-vehicle communication device will reattempt to connect. If coverage is still not available then the in-vehicle communication device will cease attempts to reconnect.

You can review maps of the available network coverage here: telstra.com.au/coverage-networks/our-coverage.

In the event of airbag deployment, the airbag deployment messages will be displayed in the Honda Connect app. Read more 

Read more to understand the key benefits and features.

Follow the steps illustrated below:

1. Navigate to the Honda Connect Main Page
2. Navigate to the ‘Side Menu’ (top left trigram icon)
3. Select ‘General Settings’
4. Select ‘Push Notification Setting’ to update the push notification settings on Honda Connect.

Here are some possible reasons why, but this list is not exhaustive and there could be other vehicle mechanical related reasons (for example no fuel in vehicle):

• The key is inside the vehicle
• Remote engine start/stop command can be activated only 2 times consecutively. User must use the vehicle key to start the engine manually after that, which will then allow the user to use the remote command again.
• Vehicle is not in ‘IG OFF’ condition
• Shift position is not at ‘P’ position
• Vehicle battery is low
• The doors, bonnet or boot is open
• Vehicle alarm is going off

10 minutes.

No. When activating the climate control feature remotely, the engine runs for 10 minutes. This cannot be extended.

It is possible to activate the engine start/stop with the climate control on/off feature. Read more

The headlights and taillights will flash for 30 seconds using the remote light feature.

If there is no telecommunications mobile network coverage where your phone or vehicle is located, you may see an error message when you try to use a remote feature on the Honda Connect app. Where there is low telecommunications mobile network coverage, remote features may work but with a delay, depending on the network signal strength.

Learn how to operate the remote lights on/off feature. Read more 

Yes all doors including boot can be unlocked from the Honda Connect remote lock and unlock feature.^D53

Honda Connect Customer Care can only operate some remote connectivity commands (such as remote lock/unlock, lights on/off) at user’s request (once their identity is verified).

Learn how to operate the remote lock/unlock feature on the Honda Connect app. Read more 

No. This is due to the ownership verification function.

No.

You can check the current level of fuel on the Honda Connect app. Read more

You can locate your vehicle using the 'Find My Car' feature on the Honda Connect app. Read more

The Honda Connect Trip log feature enables you to record your journey information.

A journey is logged after the vehicle has travelled over (1km) and the engine is then switched off.

The route can be viewed on a map, the distance, time taken and average speed can all be retrieved.

Yes. The driver's trip journey can be shared on various social media platforms such as Instagram, Twitter and Facebook. Follow these step by step instructions.

Radius of the geofencing feature can be set from 0.4 km to 23 km and the frequency is 3 minutes.

A maximum of 6 Geofencing alerts can be set.

If you wish to delete a Geofencing setting, on the ‘Geofencing Mode’ page swipe left on the Geofencing setting you want to delete and tap ‘Delete’.

Honda Connect monitors a user’s vehicle 24/7 and will let them know whenever the alarm is triggered. So, if someone tries to break into your Honda, a notification will be triggered when a door lock is compromised/the door is forced open.

The Honda Connect app will give owners a notification if their alarm or airbag is deployed, battery low voltage or there are some warning lights on the dash.

The message inbox on the Honda Connect app can notify users of important information such as^D58:

• Information regarding recalls applicable to the vehicle
• Ownership verification reminders
• Vehicle safety notifications such as if; your alarm is going off, airbag is deployed, battery low voltage or warning lights are activated on the dashboard.
• Speed alerts (any time your car exceeds the speed threshold set by you)
• Geofencing alerts (any time your car enters or leaves a region set by you)