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  • Collection Statement

    Honda Connect

Collection Statement for Honda Connect App and Connected Services

If you sign up to the Honda Connect app or connected services, your personal information will be collected by Honda Australia Pty Ltd, Honda Motor Co. Ltd and Asian Honda Motor Co Ltd. 

This collection statement provides details about the collection, use and disclosure of your personal information in connection with the Honda Connect App and Honda Connected Services. The Honda Australia Collection Statement (available here)  applies generally to our other business activities.

Identity and contact details

The entities responsible for collecting your personal data in relation to the Honda Connect App and Connected Services are as follows:

Honda Australia Pty Ltd (ACN 004 759 611)

Asian Honda Motor Co. Ltd

Honda Motor Co. Ltd

In the event you need to contact us for any reason in relation to the collection of your personal information, please contact Honda Australia Pty Ltd:

Level 4, 6 Gladstone St, Moonee Ponds VIC 3039

privacy@honda.com.au

Facts and circumstances of collection

Your personal information is collected from:

(a) you when you use the Honda Connect app or connected services, or drive a vehicle with activated connected services;

(b your authorised representatives, including the owner of the vehicle you drive when using the connected services; and

(c) Honda Centres when you give them your personal information, including when you ask them to help you sign up to the connected services or enquire about the Honda Connect app or connected services.

The Honda Connect App and Honda’s Connected Services may include several different functions depending on your car model and plan. If you have any questions on how your specific vehicle collects personal information, you can contact Customer Assistance or any Honda Centre.

If the collection is required or authorised by law

There may be circumstances where we are required to disclose your personal information in order to cooperate with an investigation by law enforcement or to respond to a voluntary or mandatory request for information from law enforcement, including in accordance with the Telecommunications Act 1997 (Cth) and Telecommunications (Interception and Access Act 1979 (Cth)) and other related telecommunication laws.

Purposes of collection

We collect your personal information to provide the Honda Connect App and Connected Services to you, verify your identity, respond to your enquiries or requests (including to assist law enforcement with an investigation) to conduct analytics and reporting, send you surveys, improve the Honda Connect App, Connected Services and Honda vehicles, conduct product and service development, planning and quality management, and for any other purposes described in the App Terms and Conditions, Honda Connect Terms and Conditions, Honda Connect app and our Privacy Policy.

Main consequences of not collecting personal information

If we do not collect any personal information requested, you may not be able to use the Honda Connect app, the connected services or all of their features.

Third parties personal information is usually disclosed to

We may disclose your personal information to Asian Honda Motor Co., Ltd., Honda R&D Co. Ltd., Honda Centres, customer service and other service providers who assist in the operation of our business and other third parties for the purposes for which it was collected, including emergency responders and regulatory authorities.

Accessing or correcting your personal information.

Our Privacy Policy contains information about how you can access and correct your personal information.

Privacy complaints.

Our Privacy Policy contains information about how you can complain about a breach of the Australian Privacy Principles and how we will deal with the complaint.

Likely overseas disclosures.

Your personal information may be disclosed to Honda Motor Co. Ltd. And Asian Honda Motor Co., Ltd., and our affiliates and service providers in Thailand, Japan, Singapore and the United States of America.

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Your privacy is important to Honda. Before using our website, please read our Privacy Collection Statement to understand how we will collect, use and manage your personal information.
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